IMPORTANT! A FedEx Express National Service Disruption is in effect. Learn More
COVID-19 Update: Due to the adverse global situation, stock availability and shipping delays may apply. Our supply chain is currently stretched thin. Some parts may be on back order from our suppliers. Products that are on backorder will be listed and have the option to "Pre-Order"
USPS experiencing some delays.
To contact us regarding an order already placed please follow these instructions to ensure we answer your questions promptly. Log-in to your account. Then click on ACCOUNT at the top of the screen. Then click on the Messages tab and complete the form to send us a message. All communications are done through your account so please login. If you do not hear from us within 24 hours of your email please call 515-209-2112
To Track Your Package: We send shipping confirmations to the email you provided. You can track your package anytime by revisiting that email and clicking on the track my package link. You can also access tracking numbers by logging into your account. If you have a tracking number please choose either one of the options below.
If your package was set via
United States Postal Service your tracking number will begin with 9
FedEx Smart Post your tracking number will begin with 6
FedEx Ground or Home Delivery your tracking number will begin with 7
Damaged, Lost, Missing Packages?
PLEASE LOGIN TO YOUR ACCOUNT AND FOLLOW THE INSTRUCTIONS TO NOTIFY US. THE SCREENSHOTS BELOW WILL ASSIST YOU.