Orders placed by 10 a.m. CST Monday–Friday with all items in stock ship the same day. This deadline ensures prompt processing and delivery.
We appreciate your business and offer free shipping on select products. If a product shows FREE SHIPPING, the offer applies only to that item.
Orders of $75 or more qualify for free shipping. Some brand-specific chemicals, overweight items, or spa manufacturer parts may have a small processing and handling fee.
Shipping Options Available
- Free Shipping: UPS Ground, FedEx Home Delivery, and USPS Ground Advantage. If you have a PO BOX, please provide it. Transit time is 3–7 days for orders of $75 or more.
- Flat Rate: The shipping provider is determined by Spa and Pool HQ—either USPS Ground Advantage or UPS Ground. Transit time is 3–5 days.
- Select UPS Ground at checkout for fast, secure delivery. Transit time is 2–4 days.
FAQ
Q. How long will it take for the package to arrive?
Transit time is typically 3–6 business days in the contiguous U.S., depending on your ZIP code.
Transit time is typically 3–6 business days in the contiguous U.S., depending on your ZIP code.
- Midwest States 1-3 Days
- West Coast 4-6 Days
- East Coast 3-4 Days
- Southern States 3-4 Days
Q. Is my package insured?
Yes, your package is fully insured. If it arrives damaged, we cover the item and shipping. Visit our returns and refunds page for details.
Yes, your package is fully insured. If it arrives damaged, we cover the item and shipping. Visit our returns and refunds page for details.
More Information Can Be Found By Using The Following Links