It's crucial to note that if your order is placed by 2 pm Monday through Friday, and all items are in stock, it will ship on the same day. This deadline is set to ensure prompt processing and delivery of your order.
As a token of our appreciation for your business, we're delighted to offer free shipping on select products. If the product you're interested in shows FREE SHIPPING, that offer is applicable to the shipping of that product alone. And, when your shopping cart reaches a value of $75 or more, you qualify for free shipping . Please note that certain brand-specific chemicals, overweight items, or spa manufacturer parts may still carry a small processing and handling fee due to the nature of their description.
Shipping Options Available
Free Shipping - Shipping provider: USPS Ground Advantage (if you have a PO BOX, please provide that.) USPS Ground Advantage offers reliable and affordable shipping (Transit Time 3-7 Days) for $75 or more
Flat Rate Charge - Shipping provider: determined by Spa and Pool HQ USPS Ground Advantage or UPS Ground. (Transit Time 3-5 Days)
Or Select UPS Ground During Checkout- UPS Ground provides fast and secure delivery. (Transit Time 2-4 Days)
FAQ
Q. How long will it take for the package to arrive?
A. Transit Times typically 3 - 6 business days within the contiguous U.S., based on the final destination ZIP code.
Q. Is my package Insured?
A. Yes, 100%; if your package arrives damaged, we will cover the cost of the item and the shipping. Please visit our returns and refunds page to learn how to notify us through our website.